Cold lead nurture and long-term drips
BACKGROUND This project was for a client in the B2B operations consultancy space, serving the logistics sector. The goal was to nurture cold leads who had downloaded a resource into warm prospects without defaulting to a generic sales cadence. I wrote a four-email drip sequence that opens by delivering the promised resource and immediately asking […]
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Re-engagement or win-back flows
BACKGROUND This project was for a client in the handmade ceramics and e-commerce space. The goal was to re-engage lapsed subscribers in a way that felt honest enough to either bring them back genuinely or let them go without damaging the relationship. I wrote a three-email sequence that opens with a low-pressure check-in rather than […]
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Post-purchase or customer retention flows
BACKGROUND This project was for a client in the handmade ceramics and e-commerce space. The goal was to build a post-purchase experience that felt personal enough to match the handmade nature of the product and practical enough to reduce friction and encourage repeat purchases. I wrote a four-email sequence that moves from order confirmation through […]
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