Terms & conditions

Last updated: March 6, 2025

1. Introduction

Welcome to angelaapolonio.com (“Company,” “we,” “our,” or “us”). These terms & conditions (“Terms”) govern your access to and use of our website (“Website”) and services (“Services”). By engaging with our Website and Services, you agree to these Terms in full. If you do not agree to these Terms, you must discontinue the use of our Website and Services immediately.

These Terms constitute a legally binding agreement between you (“Client,” “User,” or “you”) and Angela Apolonio. They outline the obligations, rights, and limitations of both parties in relation to our Services.

2. Services

Angela Apolonio provides professional services, including but not limited to:

• SEO services
• Content marketing
• Social media marketing
• Paid advertising
• Email marketing
• Website & conversion rate optimization
• Other digital services
• Virtual assistant (VA) services

These Services are subject to availability, and we reserve the right to modify, discontinue, or refuse any Services at our discretion without prior notice.

3. User responsibilities

By engaging with our Services, you agree to the following:

• Compliance with laws: You must comply with all applicable laws and regulations when using our Services.
• Non-disclosure of proprietary methods: Any strategies, processes, or proprietary techniques shared with you as part of our Services must not be disclosed, shared, or repurposed for any reason without our explicit written consent.
• Contractual adherence: You agree to abide by the specific terms outlined in the contract signed before service commencement.
• Accurate information: You must provide complete, truthful, and up-to-date information necessary for us to deliver our Services effectively.
• Respectful engagement: Harassment, abuse, or inappropriate behavior toward our team will not be tolerated and may result in immediate termination of Services without a refund.

Failure to comply with these responsibilities may result in the termination of Services without compensation, as well as legal action where applicable.

4. Payments, refunds & cancellations

• Upfront payments: Certain Services require full payment upfront before work begins. Failure to make payment may result in the cancellation of the contract.
• Deposit requirement: For select engagements, a non-refundable deposit is required before service commencement. The remaining balance must be paid according to the contract terms.
• Subscription model: Certain Services may be offered under a subscription plan, requiring recurring payments on a monthly, quarterly, or annual basis. Failure to make timely payments may result in suspension or termination of Services.
• No refunds: Payments are non-refundable unless we fail to deliver the agreed-upon work outlined in the signed contract. If we have fulfilled the contract terms, no refunds will be issued.
• No cancellations: Once a contract is signed, the Client cannot cancel the agreement. The Client remains responsible for completing all payments as agreed upon in the contract.

5. Intellectual property

• Ownership: All content, strategies, marketing materials, and other deliverables produced by Angela Apolonio remain our sole intellectual property unless explicitly transferred through a written agreement.
• License to use: Upon full payment, Clients receive a non-exclusive, non-transferable license to use the deliverables for their intended business purposes.
• Restrictions: Clients may not distribute, sell, modify, or use the intellectual property beyond the scope agreed upon in the contract.
• Unauthorized use: Any unauthorized use, reproduction, or distribution of our proprietary content or methodologies may result in legal action.

6. Limitation of liability

• No guarantees: While we employ industry best practices, we do not guarantee specific results, such as increased revenue, traffic, or conversions.
• Third-party failures: We are not responsible for damages caused by third-party platforms, tools, or service providers we may use (e.g., Google, Facebook, payment processors, web hosting services).
• Indirect damages: Under no circumstances shall Angela Apolonio be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption.
• Service interruptions: We are not responsible for delays or disruptions in Services caused by force majeure events, such as natural disasters, cyberattacks, or regulatory changes beyond our control.

7. Termination policy

• No early termination: Once a contract is signed, neither party may terminate the agreement unless a legal violation or crime has been committed.
• Penalties for early termination: If the Client terminates the contract without cause, they are required to pay 70% of the contract price if full payment has not been made. If full payment was already made, no refunds will be issued.
• Our right to terminate: We reserve the right to terminate Services if the Client engages in misconduct, violates our policies, or fails to make required payments.

8. Non-solicitation clause

The Client agrees not to solicit, hire, or attempt to engage, either directly or indirectly, any contractors, employees, or subcontractors of Angela Apolonio during the contract period and for a period of twelve (12) months following the termination or completion of Services.

Each violation of this clause will result in liquidated damages amounting to ₱100,000 (or USD equivalent) per incident. This amount reflects a reasonable estimate of loss and disruption caused by the breach and is not intended as a penalty.

9. Dispute resolution

If any disputes arise, we encourage resolution through the following steps:

1. Informal negotiations: Both parties will attempt to resolve disputes through direct communication before escalating the matter.
2. Arbitration: If informal negotiations fail, disputes will be resolved through arbitration conducted in a mutually agreed-upon location.
3. Court proceedings: If arbitration does not resolve the dispute, either party may pursue legal action.

10. Third-party services

• Use of third parties: We may use third-party services, including analytics tools, hosting providers, and payment processors, to facilitate our operations.
• No responsibility for third parties: We are not liable for any errors, disruptions, or damages caused by third-party services beyond our control.
• Client responsibility: Clients engaging with third-party platforms as part of our Services must comply with those platforms’ respective terms and conditions.

11. Amendments

• Right to modify: We reserve the right to update or modify these Terms at any time without prior notice.
• Notification of changes: Updated Terms will be posted on our Website, and continued use of our Services after changes are made constitutes acceptance of the revised Terms.

12. Indemnification

The Client agrees to indemnify, defend, and hold Angela Apolonio harmless from any claims, damages, liabilities, and expenses arising from the Client’s use of our Services, including but not limited to legal violations, intellectual property misuse, or breach of contract.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Governing law

These Terms shall be governed and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.

15. Contact information

For any questions or concerns regarding these Terms, please contact us at: [email protected].